Credentials

Power BI credentials refresh errors

Credential errors happen when the stored data-source sign-in is missing, expired, or rejected during a refresh, often an OAuth token expiring partway through a long refresh.

The 5 catalogued errors in this category, each with its plain-English cause and fix:

• InvalidConnectionCredentialsAn OAuth2 token expires roughly 1 hour into a long refresh and the gateway cannot auto-renew it.
• AccessUnauthorizedThe same OAuth2 long-refresh token expiry, on cloud data sources.
• The credentials provided for the dataset are invalidStored credentials are out of date, or a query mixes cloud OAuth and on-prem sources on the personal gateway.
• The credential stored in the cloud is missingA personal-gateway reinstall removed the stored credentials.
• Access to the resource is forbiddenExpired cached browser / session credentials.

Browse all Power BI refresh errors