← All Power BI refresh errors

Credentials

The credential stored in the cloud is missing

Error code: cloud-credential-missing

Power BI dataset refresh error — what it means and how to fix it.

What this means

A personal-gateway reinstall removed the stored credentials.

How to fix it

  1. Open the dataset refresh settings → Manage Data Sources.
  2. Edit credentials and sign in again.
View on Microsoft Learn

Related credentials errors

Catch this automatically

RefreshRadar monitors every Power BI dataset refresh and alerts you the moment one fails — with the likely cause and the fix — so you never hear about a broken refresh from your stakeholders first.

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