Credentials
The credential stored in the cloud is missing
Power BI dataset refresh error: what it means and how to fix it.
What this means
A personal-gateway reinstall removed the stored credentials.
How to fix it
- Open the dataset refresh settings → Manage Data Sources.
- Edit credentials and sign in again.
Frequently asked questions
- What does the "The credential stored in the cloud is missing" error mean?
- A personal-gateway reinstall removed the stored credentials.
- How do I fix it?
- Open the dataset refresh settings → Manage Data Sources. Edit credentials and sign in again.
- Where does this Power BI refresh error appear?
- It appears in a Power BI semantic model's refresh history when a scheduled or on-demand refresh fails.
Related credentials errors
Catch this automatically
RefreshRadar monitors every Power BI dataset refresh and emails you when one fails, with the likely cause and the fix, so you are not hearing about a broken refresh from your stakeholders first.