Gateway

Power BI gateway refresh errors

Gateway errors happen when the Power BI service can't reach or use the on-premises data gateway during a refresh. The gateway is offline, out of date, or has lost its operation state.

The 3 catalogued errors in this category, each with its plain-English cause and fix:

• GatewayNotReachableThe on-premises data gateway is out of date or unreachable when the service tries to store data-source credentials.
• DM_GWPipeline_UnknownErrorA generic gateway-pipeline failure: the gateway could not reach the source (for a SAML source, the signing key was not loaded).
• DM_GWPipeline_Gateway_SpooledOperationMissingThe gateway lost the in-progress operation state (the gateway service restarted mid-refresh, or the host VM was cloned after the gateway was installed).

Browse all Power BI refresh errors